Privacy Policy
Last updated: [DATE — fill in when you publish]
This Privacy Policy explains how SVSOLAR ("we", "us") collects, uses, and protects information when you visit this website or use our contact form.
1. Information We Collect
When you submit the contact form on this site, we collect only what you choose to enter:
- Full name
- Phone number
- Locality/area in Sikar (optional)
- Approximate monthly electricity bill range (optional)
- Any message you add (optional)
We do not use tracking cookies, and we do not collect payment information through this website — no online payments are processed here.
2. How Your Information Is Used
The contact form does not submit to a server or database. When you click "Send via WhatsApp," your browser opens a pre-filled WhatsApp message addressed to us, containing what you typed. That message is delivered to us directly through WhatsApp, and from there we use it solely to respond to your enquiry — for example, to schedule a free site visit or answer your question.
If you contact us by phone or email instead, we use that information the same way: to respond to you and, if you proceed with us, to deliver our services.
3. Third Parties
When you use our WhatsApp contact button, your message is transmitted through WhatsApp, operated by WhatsApp LLC / Meta Platforms, Inc., and subject to their own privacy policy. We do not sell, rent, or share your information with any other third party for marketing purposes.
4. Data Retention
We retain enquiry details (such as WhatsApp messages, call logs, or emails) only for as long as reasonably necessary to respond to you and, where you become a customer, to maintain standard business and warranty records.
5. Your Rights
Under India's Digital Personal Data Protection Act, 2023, and general good practice, you may ask us to tell you what information we hold about you, correct it, or delete it. To do this, contact us at contact@svsolar.online.
6. Cookies
This website does not currently use tracking or advertising cookies. If we add analytics tools in the future, we will update this policy to reflect that.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
8. Contact Us
Questions about this policy or your data can be sent to contact@svsolar.online.
This is a general-purpose template and not a substitute for legal advice. Please have it reviewed by a professional familiar with Indian data protection law before relying on it, especially once the DPDP Act's detailed rules take effect.