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Privacy Policy

This Privacy Policy explains how SVSOLAR ("we", "us") collects, uses, and protects information when you visit this website or use our contact form.

1. Information We Collect

When you submit the contact form on this site, we collect only what you choose to enter:

We do not use tracking cookies, and we do not collect payment information through this website — no online payments are processed here.

2. How Your Information Is Used

The contact form does not submit to a server or database. When you click "Send via WhatsApp," your browser opens a pre-filled WhatsApp message addressed to us, containing what you typed. That message is delivered to us directly through WhatsApp, and from there we use it solely to respond to your enquiry — for example, to schedule a free site visit or answer your question.

If you contact us by phone or email instead, we use that information the same way: to respond to you and, if you proceed with us, to deliver our services.

3. Third Parties

When you use our WhatsApp contact button, your message is transmitted through WhatsApp, operated by WhatsApp LLC / Meta Platforms, Inc., and subject to their own privacy policy. We do not sell, rent, or share your information with any other third party for marketing purposes.

4. Data Retention

We retain enquiry details (such as WhatsApp messages, call logs, or emails) only for as long as reasonably necessary to respond to you and, where you become a customer, to maintain standard business and warranty records.

5. Your Rights

Under India's Digital Personal Data Protection Act, 2023, and general good practice, you may ask us to tell you what information we hold about you, correct it, or delete it. To do this, contact us at contact@svsolar.online.

6. Cookies

This website does not currently use tracking or advertising cookies. If we add analytics tools in the future, we will update this policy to reflect that.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

Questions about this policy or your data can be sent to contact@svsolar.online.

This is a general-purpose template and not a substitute for legal advice. Please have it reviewed by a professional familiar with Indian data protection law before relying on it, especially once the DPDP Act's detailed rules take effect.

Advertising — Google AdSense

This website uses Google AdSense, a third-party advertising service provided by Google LLC, to display advertisements. Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your visits to this site and other websites on the internet.

What Google Collects

When you visit pages on this site, Google and its partners may use cookies and similar technologies to collect and process data such as your IP address, device and browser information, and browsing behaviour, in order to:

SVSOLAR does not control the content of ads served by Google, nor does it have access to the cookies Google places on your device. This data is collected and processed by Google in accordance with Google's Advertising Policies and Google's Privacy Policy.

Your Choices

You can control the use of cookies for personalised advertising by visiting:

You can also disable cookies entirely through your browser settings, though this may affect how some parts of this site function.

Data Processing & Applicable Law (India)

As this website is operated for users in India, personal data collected in connection with advertising on this site is handled in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules issued under the Information Technology Act, 2000. SVSOLAR does not sell or share personal data with third parties for purposes other than the display of advertising through Google AdSense as described above.

Children's Privacy

This site and its advertising are not directed at children under 18. We do not knowingly collect personal information from children, and Google's advertising policies restrict serving personalised ads to users known to be minors.